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About the Role
Requirements
Experience:
5+ years in the BPO industry (2+ years as Team Lead)
Communication:
Exceptional written & verbal skills
Experience managing direct interactions with international clients
Technical Proficiency:
Advanced MS Excel, Word, Outlook & PowerPoint
Expertise in handling & processing large data files
Strong understanding of performance metrics & reporting
Professional Traits:
Detail-oriented, analytical, and problem-solving mindset
Proactive, self-motivated, and eager to grow
Ability to excel in a fast-paced, entrepreneurial setting
Strong team player with a customer-first approach
Apply
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