Non Voice Process associates

A process associate is responsible to review the provided content based on the predefined guidelines or criteria and moderate the content to ensure compliance as per the client's requirement guidelines. He/ she is responsible to meet the quality requirement guidelines.

Job Responsibilities:
- Content review and categorization as per the guidelines.
- content moderation as per the compliance with guidelines.
- assigning the level of risk associated with the type of content.
- Perform quality checks on content reviewed to ensure accuracy and consitency in moderation decisions.